General Questions:

Q: What is RentRanks?

A: RentRanks is a platform that empowers tenants and landlords to make informed decisions through transparent reviews and ratings. It eliminates the need for time-consuming reference checks and promotes a more efficient rental process.

Q: Is RentRanks free to use?

A: Yes, RentRanks is completely free. To maintain access, users must contribute a review periodically, ensuring an active and valuable community.

Q: Are reviews anonymous?

A: Yes, all reviews on RentRanks are anonymous by default. This ensures that users can provide honest feedback without fear of reprisal, fostering a culture of transparency and trust.

For Landlords:

Q: How do I review a tenant?

A: Search for the tenant. If they exist, add a review. If not, create a new review, and a profile will be created.

Q: What are the benefits of using RentRanks?

A: RentRanks streamlines tenant screening in two ways. First, it helps you select for positive tenant characteristics not captured by credit/background checks, such as property maintenance and communication. Second, it eliminates the need for reference checks, which are easily faked and often difficult to coordinate.

For Tenants:

Q: How do I leave a review?

A: Simply search for the landlord you wish to review and click “Write a Review.”

Q: Can I edit or delete my review?

A: Reviews are anonymous and cannot be edited or deleted once submitted.

Q: How do I build my tenant profile?

A: Your profile is automatically created or claimed when you sign up> Just ask landlords to review you – simple!